Customer Service
Hours: Mon–Fri, 9:00 AM – 5:00 PM AEST
Email: info@mxwjewellery.com
Phone: +61 403 886 002 (SMS for faster response)
Contact Us
Freshwater pearl jewellery, hand-finished in our Melbourne studio. We work with natural freshwater pearls in baroque, keshi, rice and coin shapes — each pearl unique in its form and lustre — paired with 14K gold-filled or 925 sterling silver accents.
The collection spans personalised pearl initial necklaces, classic all-pearl strands, and mixed gemstone-and-pearl designs. Because freshwater pearls are organic, no two pieces are identical — the pearls in your necklace will vary slightly from the photos, which is part of their character. All pieces are hypoallergenic, dispatched from Melbourne within 1–2 business days, free shipping over $69, 12-month warranty.
Are your pearls real?
Yes — all our pearls are genuine freshwater pearls, cultivated naturally. Their irregular shapes (baroque, keshi) and unique lustre are hallmarks of real pearls; perfectly identical pearls are typically imitation. See our pearl grading guide for how we select them.
What's the difference between baroque and keshi pearls?
Baroque pearls are irregular, organic shapes with dramatic curves. Keshi pearls are smaller, formed without a nucleus, giving intense lustre. Rice and coin pearls are named for their shapes — elongated and flat-round.
How do I care for pearl jewellery?
Pearls are organic — remove before showering, swimming and exercising, apply perfume before putting them on, and store separately in a soft pouch. Full details in our Jewellery Care guide.