Customer Service
Hours: Mon–Fri, 9:00 AM – 5:00 PM AEST
Email: info@mxwjewellery.com
Phone: +61 403 886 002 (SMS for faster response)
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Jewellery made with intention, designed to be worn every single day.
Every piece in the MXW collection begins with a belief: that the jewellery you reach for each morning should carry meaning. Not loud meaning — quiet meaning. A stone that grounds you. A pearl that feels like calm. An initial that reminds you of someone. A symbol that feels like armour.
"Beautiful jewellery that didn't last, and lasting jewellery that didn't feel personal. I wanted both."
MXW was founded by Jing, who started the brand from a simple frustration — beautiful jewellery that didn't last, and lasting jewellery that didn't feel personal. She wanted both.
With a background in engineering, Jing brings a precision to the craft that goes beyond aesthetics. Every clasp is considered. Every bead spacing deliberate. Every material chosen for how it will feel and function a year from now, not just the day it arrives. That same instinct for detail — for getting things right — runs through every piece MXW makes.
Each piece is hand-finished in Melbourne using materials chosen for their quality and meaning — 14K gold filled and 925 sterling silver, natural gemstones sourced for their individual character, and pearls selected for their lustre and organic beauty. From AAA+ freshwater pearls to Australian South Sea baroque pearls, every piece of nacre is chosen by hand before it becomes part of a design.
For the people you hold close. Personalised initials, birthstones and meaningful pieces that celebrate love, memory and identity.
For moments of growth, hope and fresh starts. Gemstones and symbolic pieces chosen to carry quiet strength into every day.
For guidance, comfort and care. Crosses, protective symbols and meaningful keepsakes worn close to the heart.
MXW is built on connection and trust. We know that a purchase is an act of trust — that’s why every order leaves our Melbourne studio checked by hand, packed with care, and backed by a team that genuinely wants you to love what you receive.
Every question is answered with empathy. Every piece is checked before it leaves. Every customer matters — because without that, the jewellery is just metal and stone.
Meant to be yours. Worn every day.
