Customer Service
Hours: Mon–Fri, 9:00 AM – 5:00 PM AEST
Email: info@mxwjewellery.com
Phone: +61 403 886 002 (SMS for faster response)
Contact Us
At MXW Jewellery, every piece is crafted as a reflection of self-expression — a way to carry your story, memories, and meaning wherever life takes you.
Founded by Jing, MXW began from a love of creating jewellery that feels personal and lasting — designs that speak quietly yet beautifully of who you are.
With an engineering background, Jing brings a natural attention to detail and balance — from the precision of every clasp to the harmony of each charm combination. Every necklace, bracelet, or ring is assembled with the same care she would give to a one-of-a-kind keepsake.
But beyond the jewellery itself, MXW is built on connection and trust.
We know how disheartening it can feel when a purchase doesn’t meet expectations — that’s why customer happiness sits at the centre of everything we do. Every order is handled with care, every question answered with empathy, and every piece checked by hand before it leaves our Melbourne studio.
Each design invites you to express your own story — to create something meaningful, personal, and truly yours.
